ACOP Clinical Governance

Clinical governance for aged care pharmacists.

Since 1 July 2024, credentialed pharmacists embedded in aged care homes need a robust clinical governance system. Markoste extracts interventions, schedules facility audits, tracks weekly activities, and generates quarterly reports — all automatically.

Book a Demo
14-day free trial
APC Credentialed Ready
Govt Funded Program
15

Clinical intervention categories tracked automatically

16

Standard clinical audits — from trolley checks to SMP reviews, auto-scheduled

1 Jul

Compliant with 2024 ACOP program launch

0

Hours wasted on manual quarterly reporting

Platform Capabilities

Everything an ACOP pharmacist needs.
Nothing they don't.

Purpose-built around real ACOP pharmacist workflows — not adapted from generic clinical software.

Clinical Interventions

Record, categorise, and track every clinical intervention across your facilities with full audit trails and AI-powered extraction.

  • Monitoring recommendations
  • Medication additions & deprescribing
  • Drug interactions & substitutions
  • Dose adjustments with rationale

Governance Reporting

Generate quarterly ACOP compliance reports in seconds. Export to PDF or CSV for your Medicines Advisory Committee.

  • Quarterly report generation
  • Acceptance & rejection analysis
  • Risk stratification overview
  • PDF, Excel & CSV export

Facility Audits & Registers

16 standardised audit types — from monthly medication incident reviews to the annual SMP and NIM list — automatically scheduled, tracked, and completed via checklist or AI Scribe.

  • Monthly, quarterly & annual audits
  • Trolley, storage, AMS & SMP reviews
  • AI Scribe or guided checklist pathway
  • Psychotropic & polypharmacy registers
Why Markoste

The ACOP program demands rigorous governance. We built the tool that delivers it.

Since 1 July 2024, credentialed pharmacists embedded in aged care homes have needed a robust clinical governance system. Markoste was built from the ground up for exactly this.

Designed around ACOP clinical workflows

Every feature maps to real ACOP pharmacist duties — from day-to-day medication monitoring to quarterly governance committee reporting.

Aligned with Strengthened Aged Care Standards

Track compliance against Standard 5 (Clinical Care) and Standard 8 (Organisational Governance) built in to every report.

Multi-facility, one platform

Manage multiple residential aged care homes from a single hub — with facility-level reporting and organisation-wide oversight.

$333M

Australian Government investment in the ACOP program

From 1 Jul 2024
250

Beds funded per full-time equivalent ACOP pharmacist

Tier 1 & Tier 2
APC

Aligned with Australian Pharmacy Council credentialing requirements

Credentialed Ready
1 platform

For interventions, registers, pipeline, and quarterly reporting

All-in-one
How It Works

Up and running in minutes.

No complex setup. Built for the busy ACOP pharmacist who needs to get clinical — not configure software.

01

Connect your facility

Onboard your residential aged care home, add your team, and configure your facility governance structure — all in under 10 minutes.

02

Record, audit, and review

Finalise clinical summaries and Markoste extracts interventions automatically. Run scheduled facility audits via guided checklist or AI Scribe — findings logged to your governance record.

03

Report with confidence

Generate your quarterly ACOP governance report in one click. Export to PDF for your Medicines Advisory Committee — complete and compliant.

Facility Audits

Every audit an ACOP pharmacist needs. Scheduled, tracked, and reported automatically.

16 standardised audit types — monthly, quarterly, half-yearly, and annual. Set your schedule once and Markoste keeps every audit on track, on time, and ready for your MAC.

Monthly
  • Emergency Supply
  • Medicine Incidents & Reports
  • Service Optimisation
Quarterly
  • Psychotropic Use
  • Medication Storage
  • Polypharmacy
  • AMS / Antimicrobials
Half-Yearly
  • Medication Administration (Incl. Non-Oral)
  • Palliative Care Medication
  • Time-Sensitive Medication
  • Hazardous Medications Handling
Annual
  • Vaccination Status
  • MAC Meeting Audit
  • SMP Annual Review
  • NIM List Review
  • MAC Terms of Reference

Guided Checklist

Work through structured Yes / No / N/A items. Results automatically produce a completed governance report ready for your MAC.

AI Scribe — just talk

Speak your findings, statistics, and analysis out loud. Markoste listens and builds a complete, professionally structured 5-page audit document in real time — ready to sign off by the time you stop talking. One audit that used to take hours now takes minutes, giving you back time to spend with your residents.

AI-Powered

Interventions extracted automatically.

When you finalise a clinical summary, Markoste AI reads it and extracts all clinical interventions — categorised, structured, and ready for your review.

15 Clinical Intervention Categories

Dose Reduction
Dose Increase
Medication Cessation
Medication Addition
Therapeutic Substitution
Formulation Change
Monitoring Recommendation
Drug Interaction
Adverse Effect Management
Falls Risk Mitigation
Cognitive Impact
Pain Management
Deprescribing
Antimicrobial Stewardship
Other

Automated workflow

1

You finalise a clinical summary

2

AI extracts interventions in the background

Categorised, structured, with risk levels unassessed until you review

3

Review, assess risk, accept or reject

Full audit trail on every status change

Governance Dashboard

See your clinical impact at a glance.

A bird's-eye view of your ACOP activity — intervention trends, acceptance rates, and compliance KPIs across all facilities.

Total Interventions

Acceptance Rate

High-Risk Count

Pending Review

Status Distribution

Interactive pie charts showing accepted vs rejected vs pending interventions across your facilities.

Category Breakdown

Bar charts revealing the most common intervention types — deprescribing, dose changes, interactions, and more.

Monthly Trends

Line charts tracking intervention volume, acceptance rates, and risk levels over time.

Weekly Activities

Your weekly work, logged automatically.

A week-by-week calendar view that auto-captures your clinical activities and lets you add manual entries for a complete picture.

Patient Consultations

Auto-captured from summaries

Auto

Clinical Interventions

Auto-captured from ACOP extraction

Auto

Register Reviews

Auto-captured from registers

Auto

Facility Audits

Logged on completion — checklists and AI Scribe audits

Auto

Manual Activities

Medication management, QUM, education

Manual

AI-generated timesheet narratives from your weekly activity data — ready for your time records in seconds.

Clinical Registers

Psychotropic & polypharmacy registers.

Automatically maintain compliance registers for your highest-risk patients across every facility.

Psychotropic Register

90-day default review interval for all psychotropic medications.

Table and Kanban views
Overdue and due-soon alerts
Auto-confirm on summary save
Mark-reviewed workflow with audit log

Polypharmacy Register

180-day default interval with configurable 9+ medication threshold.

Configurable medication threshold
Per-facility register settings
Dashboard widgets for compliance
Activity logs and review history
Quarterly Reports

Quarterly reporting, ready when you are.

Generate your quarterly ACOP governance report in one click. Complete, compliant, and ready for your Medicines Advisory Committee.

Q1

Collapsible sections with stat cards

Q2

Collapsible sections with stat cards

Q3

Collapsible sections with stat cards

Q4

Collapsible sections with stat cards

Intervention metricsStatus breakdownsAudit completion summaryRisk assessment analysisImplementation rateExport PDF / Excel / CSV
Advanced Features

Built for scale and speed.

Multi-Facility Governance

Manage all your residential aged care facilities from a single workspace. Filter dashboards, registers, and reports by facility or view aggregated data across all.

Facility selector and cross-facility aggregation
Per-facility clinical register settings
Organisation-level configuration

Voice-to-Report

Record patient consults, MAC meetings, or MDT discussions. Markoste structures them into custom templates — QUM, RMMR, MAC, and more.

Real-time transcription
Custom aged care templates
Meeting summaries in seconds
Table formats for medication logs

Ready to take control of your ACOP governance?

AI-extracted interventions, auto-tracked activities, and quarterly reports — out of the box.

Book a Demo
14-day free trial
No credit card required
Setup in 5 minutes

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