Residential Medication Reviews

Your entire RMMR lifecycle,
one workspace.

From residents due to GP referral signing to clinical report writing — manage every facility from a single dashboard. No more chasing GPs, no more spreadsheets, no more 90-minute reports.

Book a Demo
14-day free trial
No credit card required
Multi-facility ready
0calls

GP chasing needed — digital OTP signing, no account required

12months

Review cycle per resident — tracked automatically

6stages

End-to-end pipeline from due to claimed

60–90min

Saved per RMMR report with AI Scribe dictation

Your RMMR week — before and after Markoste.

Every hour spent on admin is an hour not spent with residents. Here is what changes.

Without Markoste

  • Manually tracking which residents are due across multiple spreadsheets
  • Emailing or calling GPs to request and chase referral signatures
  • Spending 90 minutes typing up each resident report from scratch
  • Losing track of which facility has outstanding referrals
  • Tracking compliance documentation and review history across facilities by hand
  • Psychotropic and polypharmacy registers maintained in Word or Excel

With Markoste

  • Residents Due Board shows every overdue and upcoming review at a glance
  • GPs sign digitally via OTP — no calls, no follow-up, no account needed
  • Dictate findings for 10 minutes, get a complete signed-ready report
  • All facilities, all residents, all referral statuses in one dashboard
  • Compliance tracked automatically — review cycles, registers, and due dates updated in real time
  • Clinical registers auto-updated with configurable review interval alerts
The Reality

Managing RMMRs across multiple facilities is a coordination nightmare.

Dozens of residents, multiple GPs, different review dates, incomplete referrals, and reports that take over an hour each. Without the right tools, most of your time is admin — not clinical work.

Chasing GP referrals

Hours per facility

Sending referral requests, waiting, following up by phone, re-sending. For every GP, for every facility, every review cycle.

Tracking who is due

Constant spreadsheet work

Manually checking which residents are in their 12-month window, flagging overdue reviews, and updating status after each visit.

Writing RMMR reports

60–90 min per resident

Structuring clinical findings, medication summaries, and recommendations from scratch — every single time.

Digital Referral System

No more chasing GPs for signatures.

Send referrals digitally. GPs sign with OTP verification — no login, no account required. Track every response in real time. Signed referrals automatically advance cases in your pipeline.

1

Select residents due for review

Group patients by GP and select who needs a referral

2

Send referral via email

GP receives a secure link with the patient list and referral details

3

GP signs with OTP

Two-factor verification — no account needed. Approve or reject per patient

4

Cases auto-progress

Signed referrals automatically move cases forward in your pipeline

Markoste — GP Referral Portal

Referral from Markoste Pharmacy Services

3 residents selected for RMMR — Sunrise Aged Care

Margaret T., DOB 12/03/1938Approved
Robert K., DOB 07/11/1942Approved
Dorothy S., DOB 22/06/1935Approved

OTP verified — signed 2 min ago

Signed copy emailed to GP

Cases auto-advanced

Residents Due Board

Know exactly who is due — across every facility.

Every resident grouped by review status across all your facilities. Click any resident to create an RMMR case instantly. The 12-month cycle is tracked automatically — no manual date calculations required.

Overdue

Past their 12-month review window

Due Soon

Review approaching in the next 30 days

On Track

Recently reviewed — within cycle

New Resident

No previous RMMR recorded

Multi-facility management

Manage unlimited facilities from one dashboard. Per-facility contacts, settings, and registers. Merge duplicate facilities.

Bulk resident upload

Import resident lists in bulk. Master resident table with 12 sortable columns and multi-filter support.

Clinical registers

Psychotropic and polypharmacy registers with table and Kanban views. Configurable review intervals with automated alerts.

Case Pipeline

Track every case from due to claimed.

A drag-and-drop Kanban board covering the full RMMR lifecycle. Automatic status tracking so nothing gets lost between facilities.

Due
Referral Sent
Referral Received
In Progress
Complete
Claimed

Case audit trail

Full history for every resident — from initial due status through referral signing to review completion. Searchable by facility.

5 report types

Activity Summary, Clinical Report, Referral Tracking, Compliance, and Resident Summary. Export to PDF, Excel, or CSV.

Compliance tracking

12-month review cycle monitoring with due-status computation across all facilities. Setup checklist for onboarding.

AI Scribe

The report writes itself. You just talk.

Record your consultation at the facility or dictate your findings after. Speak your clinical observations, medication changes, and recommendations out loud. Markoste structures it into a complete, professionally formatted RMMR report — ready to sign off before you leave the building.

Record during the consultation

Capture the consultation in real time while you are with the resident

Or dictate post-visit

Describe your findings out loud — Markoste does the structuring and formatting

Custom RMMR templates

Use built-in templates or define your own format for each facility

5-page report, ready to sign

Medication review, recommendations, registers, and summary — all structured from your voice

Time to complete one RMMR report

Traditional (manual typing)60–90 min
With Markoste AI ScribeUnder 10 min

If you review 10 residents a month

8–13 hrs

Time saved per month

100+ hrs

Time saved per year

Reporting & Analytics

A complete picture across every facility.

Markoste gives you live reporting across all your facilities — compliance rates, activity summaries, review trends, and facility breakdowns. See what is overdue, what is on track, and where to focus — all in one view.

Per-facility breakdown

Total residents, reviews completed, overdue counts, and compliance % by facility

Activity summaries

Monthly and quarterly HMR/RMMR volume with trend analysis across billing periods

Compliance dashboard

See review cycle adherence at a glance — flag facilities falling behind before it becomes a problem

Trend analysis

Monthly and quarterly RMMR volume with trend analysis. Identify facilities that are falling behind before it becomes a problem.

Markoste — Reporting
18
Reviews this month
94%
Compliance rate
88%
Avg compliance

Reviews completed — last 6 months

Nov
Dec
Jan
Feb
Mar
Apr

Facility breakdown

Sunrise Aged Care23 reviews
91%
Maplewood Lodge18 reviews
100%
Riverview Manor31 reviews
87%
Pines Care Home15 reviews
73%

Start managing your residential reviews today.

From resident due boards to signed GP referrals to reporting — everything in one place. Free for 14 days.

Book a Demo
14-day free trial
No credit card required
Setup in 5 minutes